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  • 74 75
    Submitted by Anonymous on Aug 13, 09 at 9:32am

    but it sure felt good to do it didn't it????

  • 66 74
    Submitted by Anonymous on Aug 13, 09 at 2:17pm

    I love blackberryyy (: yay

  • 65 77
    Submitted by Anonymous on Aug 13, 09 at 9:26am

    Haha just another retail horror story!!

  • 66 81
    Submitted by Anonymous on Aug 15, 09 at 10:03am

    9:29 I'm thinking this is BBYM too!

  • 49 50
    Submitted by Anonymous on Feb 13, 10 at 1:20pm

    Ha I work at ATT now and you have no idea how many timed I've wanted to do that!! .... But my CFT is good so there's more $ for me!

  • 56 64
    Submitted by Anonymous on Aug 13, 09 at 11:04pm

    When I was a dirtbag telemarketer, got sick of being cussed out every other call. One guy started in on me for interupting his dinner, and I had HAD ENOUGH!!! I let loose of this guy with a string of Mrine Corps language (taught to me by my dad...a Master Sergeant). It felt so good that I didn't even mind getting written up.

  • 59 74
    Submitted by Anonymous on Sep 5, 09 at 7:52pm

    BJ's Brewery really needs to address what consistutes "WOWing" the guest actually consists!

  • 61 81
    Submitted by Anonymous on Nov 21, 09 at 2:19am

    This goes to the person at the beginning who said "People in WV know what an iPhone is?" I'm really tired of people thinking that West Virginia is full of hillbillys who have no teeth, married to their cousin, live in a trailer, use an outhouse, have ten kids and twice as many hunting dogs. It's not like that at all!! Yes there are some people like that but you have that in all the southern states on the east coast. Maybe you should visit or at least do some research before you put us down.

  • 58 75
    Submitted by Anonymous on Aug 17, 09 at 1:28am

    BWW definitely strives for a WOW factor, and I'm curious to know which WV BWW it was, hope it wasn't one of my employees, lol.

  • 55 69
    Submitted by Anonymous on Aug 13, 09 at 12:36pm

    someone works for Wells Fargo...

  • 49 60
    Submitted by Anonymous on Feb 23, 10 at 10:17am

    Yah sounds like ATT and their training program, I hear you 120 I work there too I hate CFTs lol

  • 55 76
    Submitted by Anonymous on Dec 22, 09 at 12:58am

    From an employee who was fired for customer abuse, I approve of this action. And for those of who u keep saying the wrong place, it's ATT, no the clients, the training and it's the iPhone. Put it all together.

  • 50 66
    Submitted by Anonymous on Aug 14, 09 at 3:55am

    NO! I swear you must work at Outback!!

  • 55 76
    Submitted by Anonymous on Aug 14, 09 at 12:31am

    9:50 they don't allow you to talk on phones in the lines for every Subway in my area for that exact reason.

  • 55 81
    Submitted by Anonymous on Feb 14, 10 at 8:01am

    Some people need to be smacked with an iPhone. Just sayin...

  • 57 86
    Submitted by Anonymous on Aug 13, 09 at 4:11pm

    att RSC here!! woosha

  • 59 90
    Submitted by Anonymous on Aug 13, 09 at 11:07am

    People in WV know what an iPhone is?

  • 49 72
    Submitted by Anonymous on Jan 25, 10 at 8:52pm

    Haha I work at TD bank (commerce bank) and it's all about wowing

  • 48 70
    Submitted by Anonymous on Aug 13, 09 at 9:03pm

    ENTERPRISE RENT A CAR! haha

  • 51 79
    Submitted by Anonymous on Aug 14, 09 at 9:29pm

    Sound like Best Buy Mobile!!!!

  • 53 85
    Submitted by Anonymous on Aug 14, 09 at 1:00am

    Why would you risk pissing off the people who are going to be spitting in your food? There are bodily fluids MUCH worse than spit.

  • 48 75
    Submitted by Anonymous on Aug 13, 09 at 3:23pm

    thats a super wells fargo employee. 11 ways to wow hahahaha! holla at your pb!

  • 44 68
    Submitted by Anonymous on Aug 15, 09 at 9:18pm

    I was thinking about BBY as well. Seeing as though I am sitting working in one right now. HAHAHA.

  • 52 85
    Submitted by Anonymous on Aug 15, 09 at 1:01am

    I thought only our store did the whole "going for the WOW" thing. Nice job.

  • 50 81
    Submitted by Anonymous on Aug 14, 09 at 12:23am

    Well as a Verizon Wireless employee I can totally relate to wanting to smack people with their phones however I am on the phone with them so I just want to reach through and choke them!! But I also have to admit I HATE THE I-PHONE! HAHAHA Not AT&T just that damn phone

  • 52 86
    Submitted by Anonymous on Aug 13, 09 at 1:12pm

    Iphone is a piece of shit, it didnt even kill. Fuck iphone Blackberry FTW

  • 50 83
    Submitted by Anonymous on Aug 13, 09 at 8:43pm

    Another ATT employee here. I see your 821 training has not paid off. Haha. I wish I could do that at times myself, but I need the paycheck. Plus, it gets me this free iPhone to surf the web ;) Oh, and iPhone FTW. My Bold is a paperweight now.

  • 47 81
    Submitted by Anonymous on Aug 13, 09 at 8:45pm

    HAHA nice you must work at H.E.B. in Texas?

  • 46 80
    Submitted by Anonymous on Aug 13, 09 at 6:33pm

    I was guessing they work at Buffalo Wild Wings since thats all my mangers ever talk about is the wow factor

  • 44 78
    Submitted by Anonymous on Aug 13, 09 at 5:22pm

    the WOW factor. haha. i cant stand the silly little things about mobile. i wish i could have done that to some of my recent customers

  • 42 76
    Submitted by Anonymous on Dec 5, 09 at 5:46am

    So this must be a Wells Fargo employee 11ways to WOW.. Unless there's a few who have woe then ff my life I hate WF

  • 41 77
    Submitted by Anonymous on Oct 8, 09 at 12:39am

    321: this def best buy. I'm proud of u 304!!

  • 47 92
    Submitted by Anonymous on Aug 13, 09 at 2:05pm

    Haha. Fellow Att employee here as well. I would LOVE to hear that full story of how you delivered that excellent customer experience.

  • 36 79
    Submitted by Anonymous on Dec 16, 09 at 12:18am

    how dumb are all you people?? "WOWing" customers is retail/sales language that they use in EVERY business across the country! I love how every person writes in thinking they've read a text from someone working at THEIR store just because they used "WOW." damn...

  • 39 88
    Submitted by Anonymous on Aug 13, 09 at 5:43pm

    Haha yes! As an AT&T employee this is my favorite post ever. What's your CFT? haha you did not strive for 5 with this customer

  • 30 85
    Submitted by Anonymous on Aug 13, 09 at 9:32am

    the customer is always right!